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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Grimaldo

March 20, 2023

5  out of  5 rating by David Grimaldo
"Great experience!!! Went in to get boat Insurance and Sherry Bells gave me the best assistance and an ever more awesome rate than my old insurance. She made it easy processed all the paperwork and even made sure I was within the Marina requirements. Thank you Sherry!"

Brian Fredrickson

February 6, 2023

5  out of  5 rating by Brian Fredrickson
"Sherry Bells has been great to work with. SHe pointed out holes in our coverage as well as things we didn't need. No high sales pressure, just an honest assessment of what we needed. Thank you!"

Traci Treffert

January 23, 2023

5  out of  5 rating by Traci Treffert
"I have had insurance with Chris Jones and State Farm since I moved to WA, 10 years ago. I have never had any problems, even after a minor accident with a deer years ago. Most recently Karla Montoya has been helping me with life's many updates, and she has been fantastic - quick, thorough, and friendly."

Zach Leonard

January 13, 2023

5  out of  5 rating by Zach Leonard
"Very friendly and knowledgeable. Looks out for your best interest."

petro shindano

January 9, 2023

5  out of  5 rating by petro shindano
"Sherry Bells was the nicest agent I have ever met! She expanded everything so clearly and helped me get the best price for my auto insurance, I recommend asking for her if you need help with anything because she will know the answer and give you the best feedback and advice to help!"

J Choi

January 9, 2023

5  out of  5 rating by J Choi
"(Translated by Google) Mark, my state farm agent for 12 years, has retired, and this time I got to know Chris as my new agent. I was able to save a penalty amount of $3,000 because Chris accurately and quickly handled the various documents required by the mortgage company in relation to the new house I purchased in November. Thanks again to Chris. (Original) 12년간 제 스테이트 팜 에이전트 였던 Mark 씨가 은퇴하시고 이번에 Chris 씨를 새 에이전트로 알게 되었습니다. 11월에 새오 구입한 집과 관련해서 모기지 회사에서 요구하는 여러 서류들을 크리스 씨께서 정확하고 신속하게 처리해주셔서 $3000 불에 달하는 패널티 금액을 절약할수 있었습니다. 크리스씨에게 다시한번 감사드립니다."

Deniz Martinez

January 3, 2023

5  out of  5 rating by Deniz Martinez
"My husband and I have worked with Chris for years. He is great at his job, I feel he cares about us as people and he is very knowledgeable in his area of expertise. Definitely would recommend this company and agent!"

Jamie Nguyen

August 2, 2022

5  out of  5 rating by Jamie Nguyen
"Sherry is so informative and knowledgable. I have never had an agent be so helpful and communicative. She is amazing. Quick to reply and very helpful with all the requests. Highly recommend!"

Susan D

July 12, 2022

5  out of  5 rating by Susan D
"Jose has consistently provided top notch customer service and is a pleasure to work with. I have multiple policies so it is important to me that there us always complete follow-through. Jose does this!!"

Bryan Liberator

July 7, 2022

5  out of  5 rating by Bryan Liberator
"My wife and I recently moved from CA to WA. We received a recommendation from our State Farm agent in CA, and couldn't have been happier. We ended up working with Sherry and she was more than pleasant. At first we went long, and she was kind enough to give us a call back around my schedule. Very pleasant and friendly to work with. Would highly recommend."

Macy Evanoff

May 25, 2022

5  out of  5 rating by Macy Evanoff
"When I was dropped like 3rd period French by my old auto insurance provider for moving to another state, Jordan Thomas was right there to lift me back up. Not only was he the most pleasant and efficient human being to speak with, but he also took the time to thoroughly explain my policy options and help me to choose what was going to work best for me. No crazy up-selling or wasting my time, just transparency and facts which I greatly appreciated. I now not only have better coverage than I had with my previous auto insurance company, he also saved me more than $1,200 a year. I am forever gateful. Jordan Thomas is a rockstar."

Sam Davies

May 20, 2022

5  out of  5 rating by Sam Davies
"My agent (Sherry), is always on the ball whenever I ask something of her and she always gets back to me quickly. Very helpful, friendly and professional through and through! Very pleased with my switch"

terri bergman

April 20, 2022

5  out of  5 rating by terri bergman
"I spoke with Sherry the other day to add some vehicles I inherited and she was very knowledgeable, very very helpful and very kind and understanding! I am glad we hold all of our insurance with this agency!"

rubicon1972

April 20, 2022

5  out of  5 rating by rubicon1972
"Jordan Thomas is the most amazing person I have ever had the pleasure of dealing with. He has been friendly, helpful and always answers all of my questions with the upmost honesty and respect. He deserves a raise! Greatest customer service ever received, and i work in Healthcare dealing with companies and patients daily. He has inspired me to do MY job better! Thanks for all the great work!"

Linda Otto

April 8, 2022

5  out of  5 rating by Linda Otto
"Have recently started working with this office and Karla Montoya has been wonderful to work with. Very responsive to all my needs. Thank you!"

Samir Jaswal

March 30, 2022

5  out of  5 rating by Samir Jaswal
"Sherry did an excellent job. She was very efficient, helped me with all of my questions and the process went by incredibly smoothly! Couldnt have made the process any easier!"

Ron Sewell

March 28, 2022

5  out of  5 rating by Ron Sewell
"Sherry Bells was a terrific help to my wife and me as we switched from another company to State Farm. Thank you very much for wonderful service."

Jill Hollo

March 22, 2022

5  out of  5 rating by Jill Hollo
"I was wanting to change insurance companies and contacted Sherry. She was very helpful and knowledgeable and was able to save me money. It took no time at all to change and she even checked in to make sure I was satisfied. I have raved to all my friends and family about her! If you’re looking for a new insurance agent, I highly recommend her!"

Justin Reid

March 11, 2022

5  out of  5 rating by Justin Reid
"If you are looking for insurance, you have found the right place. Sherry Bells not only is knowledge with homeowner and auto insurance, she also is an expert at Commercial and Business insurance needs as well. A+++++"

Sydingoflo

March 7, 2022

5  out of  5 rating by Sydingoflo
"Sherry helped me so much in getting my insurance set up after my move! I definitely recommend her services as she’s smart, nice, and very helpful!"

Brook

February 11, 2022

5  out of  5 rating by Brook
"My rate through another insurance company just went up significantly. A friend recommended I call Sherry and she was able to save me a ton of money and made the call feel effortless. I am very satisfied with my overall experience and glad I made the switch to State Farm."

Jesus Govela

January 22, 2022

5  out of  5 rating by Jesus Govela
"Very polite and friendly! Great rates and service too!"

Leslie Hakala

January 13, 2022

5  out of  5 rating by Leslie Hakala
"Chris is my go to agent for any client in Washington. Extremely responsive and Knowledgeable about auto and life insurance."

Har

December 29, 2021

5  out of  5 rating by Har
"I like calling in at this location vs the Bothell one. I usually talk to Sherry she is very knowledgeable and always returns messages . Today I had my my first interaction with Chris Jones. Chris is very knowledgeable and friendly."

Sandra Nash

November 25, 2021

5  out of  5 rating by Sandra Nash
"Sherry was so helpful and saved us so much on our insurance rates. We should have made the switch sooner!! She made the process easy and fast! Go see her it's worth it!"